Our customers always have been, and always will be, our absolute priority. Trusting your tour operator is now even more important than ever, so we would like to provide you with reassurance if you are thinking of booking a trip with us in the future.
As travel specialists, we pride ourselves on our unrivalled expertise in our featured destinations. As well as making your travel dreams and desires come true, with our fingers truly on the pulse at all times, we will make sure that your trip is smooth and stress-free by providing you with the most up-to-date advice regarding visas, vaccinations and entry requirements.
In the event that your holiday is unexpectedly not able to operate at the point that your departure is imminent for any reason, for example if the government advises against travel to your destination, your travel consultant will contact you and advise you of your options. These options are likely to include:
* A supplement/discount may apply for your new travel dates or new destination depending on the individual rates provided by our suppliers.
For further peace of mind, all Grape Escapes bookings are 100% financially protected with ABTA, and detailed information can be found here.
Please note that adequate travel insurance remains a condition of booking a trip with Grape Escapes for added peace of mind.
If you have any questions about our flexible bookings policy or would like to start planning your perfect trip, please don’t hesitate to give us a call on +44 (0) 1920 46 86 66 or e-mail us at firstname.lastname@example.org.